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    Transform Retail Services

    Opening your retail future...

    Transform Your Retail Operations

    Expert ERP implementations, Salesforce Commerce Cloud customization, and retail analytics for global brands. Optimize your omnichannel experience end-to-end.

    Expertise in Retail ERP

    Focused ERP implementations for multi-country, multi-brand retailers using IP/Lawson, SAP, and Infor CSF.

    Multi-Region Architecture

    Robust designs for multi-country, multi-brand operations with localization.

    Operational Optimization

    Inventory, procurement, and high-volume transaction processing at scale.

    Real-time Reporting

    Financial dashboards and automated reconciliations for fast close.

    Risk Mitigation

    Phased rollouts, UAT rigor, training, and hypercare to reduce disruption.

    ERP systems

    Salesforce Commerce Cloud Customization

    Omnichannel implementations tailored for enterprise retail—personalization, inventory sync, and AI-driven experiences.

    Tailored Implementations

    Delivered custom E-commerce solutions for brands like Forever 21 with enterprise-grade scalability.

    Advanced Personalization

    Behavior-based content, promotions, and recommendations across channels.

    Inventory Synchronization

    Real-time OMS and ERP integrations to avoid overselling and improve availability.

    AI Recommendations

    Plug-and-play AI engines to boost AOV and conversion with minimal overhead.

    Salesforce Commerce Cloud

    Marketing Intelligence

    Turn fragmented channel data into a unified marketing system of insight. We build attribution models tailored for omnichannel retail, quantify incrementality, and surface always-on optimization recommendations.

    • MMM and MTA blended to guide budget shifts weekly.
    • Cohort-based LTV to value customers by channel and creative.
    • Creative and audience experimentation pipelines.
    Marketing analytics dashboard
    Market Mix ROI Maximization

    Actionable insights to increase ROAS and LTV.

    Channel Spend Optimization

    Actionable insights to increase ROAS and LTV.

    Customer Segmentation & Profiling

    Actionable insights to increase ROAS and LTV.

    Social Listening & Targeting

    Actionable insights to increase ROAS and LTV.

    Merchandising Optimization

    Align buying, pricing, and promotions to demand signals. We help your planners reduce markdowns, increase full-price sell-through, and ensure the right SKU mix by store and channel.

    • ML-based demand forecasting at item and location level.
    • Price elasticity and promo uplift modeling to set guardrails.
    • Basket affinity powering bundles and cross-sell rules.
    Retail merchandising planning
    Category / Item Level Demand Forecasting

    Drive optimal inventory, pricing, and promotions.

    SKU Rationalization & Assortment Planning

    Drive optimal inventory, pricing, and promotions.

    Pricing – Launch, Promo & Clearance

    Drive optimal inventory, pricing, and promotions.

    Promotions Design & Effectiveness Analysis

    Drive optimal inventory, pricing, and promotions.

    Product Bundling Recommendations

    Drive optimal inventory, pricing, and promotions.

    Affinity Analysis

    Drive optimal inventory, pricing, and promotions.

    Supply Chain Operations

    Build resilience and speed from supplier to store. We design replenishment playbooks and transportation strategies that lower landed cost while protecting availability.

    • Safety-stock targets driven by demand variability and lead time.
    • Dynamic reorder policies per DC and store cluster.
    • Route optimization to improve OTIF and reduce miles.
    Logistics and warehouse operations
    Supplier Performance & Risk Analysis

    Reduce lead times and logistics costs while improving fill rates.

    DC Inventory Planning & Replenishment

    Reduce lead times and logistics costs while improving fill rates.

    Shipment Delivery - Network Route Optimization

    Reduce lead times and logistics costs while improving fill rates.

    FP&A Excellence

    Build a forward-looking finance engine. We connect operational drivers—traffic, conversion, AUR, and inventory—to forecast P&L, cash, and working capital scenarios.

    • Rolling forecasts linked to merchandising calendars.
    • Driver-based models and sensitivity analysis for planning.
    • Cash conversion cycle monitoring and alerts.
    Financial planning and analysis
    Working Capital Forecasting

    Sharper forecasts, faster closes, better capital efficiency.

    Cash Flow Forecasting

    Sharper forecasts, faster closes, better capital efficiency.

    Sales Forecasting for Budget Planning & Allocation

    Sharper forecasts, faster closes, better capital efficiency.

    ROI Analysis for Improved Allocation

    Sharper forecasts, faster closes, better capital efficiency.

    CRM & Loyalty

    Orchestrate journeys that respect customer intent. We turn event streams into segments, trigger real-time messaging, and measure impact on LTV and retention.

    • Next-best-action using predictive churn and propensity scores.
    • Loyalty tiers, accrual, and redemption analytics.
    • Returns behavior modeling to protect contribution margin.
    Customer engagement and loyalty
    Customer Lifetime Value Analysis

    Strengthen loyalty, reduce churn, and lift CLV.

    Loyalty Program Design & Measurement

    Strengthen loyalty, reduce churn, and lift CLV.

    Customer Retention Analysis

    Strengthen loyalty, reduce churn, and lift CLV.

    Campaign Response Analysis (acquisitions, cross-sell, up-sell etc.)

    Strengthen loyalty, reduce churn, and lift CLV.

    CSAT Driver Analysis

    Strengthen loyalty, reduce churn, and lift CLV.

    Product Returns Driver Analysis

    Strengthen loyalty, reduce churn, and lift CLV.

    Start Your Transformation

    Ready to optimize your retail operations? Let's discuss how we can help transform your business with our proven solutions.

    Why Choose Trazzo.ai?

    Retail-Focused Expertise

    Deep understanding of retail-specific workflows and challenges

    Proven Track Record

    Successfully delivered solutions for global brands like Forever 21

    Client-Centric Approach

    High retention rates with dedicated teams for each client

    Risk Mitigation

    Phased implementation with comprehensive testing and training

    Ready to Get Started?

    Reach out and we’ll tailor the right approach for your brand.